What Crew is doing in response to COVID-19

We wanted to update everyone on what we are doing in response to COVID-19.

We’ve created some resources that cover how to reduce the risk of it spreading including some resources for sex, drugs, mental health and well being in what can be a stressful time. Find our detailed web page here.

Crew Services

Our counselling and Drop-in services are affected.

Please check this page regularly and our social media accounts (Facebook, Twitter and Instagram)  for the most up to date information. Current counselling clients will be updated of any changes as soon as possible.

We take the health of the people who use our services, volunteers and staff seriously and in order to maintain the best health of everyone in our community there are certain changes that we might have to make to our day to day running as an organisation, and as individuals.
People who do not have symptoms may still have the virus and be able to pass it on to others. It is important that we all take care to reduce the spread of viruses.
We also recognise that some people are at greater risk from the virus – this includes those with existing health conditions (such as respiratory conditions or those affecting the immune system), older people and people who are homeless. We want to do our bit to keep as many people as possible safe.

What we are doing

Our Drop-in

The Drop-In Shop is currently closed while we make updates to the shop layout and procedures. We are currently offering a Digital Drop-in at the usual opening times and a self-service kiosk on Mondays 1-5pm and Thursdays 3-7pm where you can access c:card items and harm reduction packs. We are currently not able to offer blood-borne virus testing or pregnancy testing: to find out how you can access sexual health services in Lothian visit www.lothiansexualhealth.scot

Email our Drop-in team to chat dropin@crew2000.org.uk or send us a message via social media.

If you need support from another drug service or to access harm reduction materials visit www.scottishdrugservices.com to find your closest service provider.


Our counselling service is also no longer operating face to face sessions. Our existing counselling clients are now receiving distance counselling via the phone or an online video platform. We are open to new counselling referrals but do have a waiting list. Please email referrals@crew2000.org.uk.

For information on other drug services please visit www.scottishdrugservices.com.


Looking for up to date training on drug trends, the impact of COVID and drug awareness? We are currently offering online training sessions.  Get in touch with our training team by emailing admin@crew2000.org.uk. Our training and communications team are also still working to create information on drugs, mental wellbeing and harm reduction – keep an eye on our social media, website and newsletter to stay updated.


Our outreach services are currently postponed. We hope to be out and about again soon and will keep updated via social media and our website of any changes.

Expert Witness

Our expert witnesses will be following government advice but may be available for work that be completed at home.

We will keep you updated through our social media channels (Facebook – @Crew2000, Twitter – @crew_2000 and Instagram – @crew_2000) on how our services might be affected, if they are, in the coming weeks.


If you have any of the following symptoms please follow national guidance and self isolate where possible – remember that people may not experience any symptoms and still be infectious to others:
  • a cough
  • fever (high temperature)
  • shortness of breath
These symptoms do not necessarily mean you have the illness as the symptoms are similar to other viruses like the cold and flu.
The best ways to prevent spreading the virus are to:
  • Cover your mouth and nose with a tissue or sneeze/cough into your elbow – bin any tissues straight away.
  • Wash your hands with soap and water often – washing them for at least 20 seconds.
  • When soap and water are not available – use alcohol-based hand sanitiser.
  • Try to avoid close contact with people who are unwell and self isolate if have any of the symptoms.
  • Avoid touching your face if your hands are not clean.
  • Clean and disinfect any frequently touched objects and surfaces – including your phone!
For now, take care of yourselves and think about others.
Last updated 13/10/2020