Contact us

Crew services are partially affected by restrictions relating to COVID-19, and we care planning to re-open in full soon. Our phone-line and office are currently closed but if you need to chat you can access our Digital Drop-in, text 07860047501 FREE for a call back or pop into our physical Drop-in shop space every afternoon except Sunday, times here: Drop-in ( Please find updates about our services here and on our social media channels.

For media and press enquiries

Please email and include details of any questions you may have and your deadline for comment. Someone from our team will get back to you as soon as possible.

For training enquiries

Please email and include details of your training needs, any budget you have and the number of delegates you would like to attend training.

Counselling referrals

For referrals to our counselling service please email

Contact Crew

To contact a specific member of our team – please email Otherwise, please use the contact form below.

You can use this form to contact us to find out more about our services, arrange an agency visit as a professional or to find out how you can benefit from accessing our drop-in or counselling.

Order resources

To order any of our harm reduction resources visit the Get our stuff page.

Need help now?

Click here to find information about services that can offer immediate support or offer out of hours support.

Our space (currently closed)

Crew offers the use of our city center meeting room. There is space for up to around 25 people depending on your needs but comfortably holds small groups. When we aren’t using the space ourselves we invite external community groups to rent the space for their own meetings or training. You can see the current schedule of meetings below.

Name of group Days Time Contact
24hr Scottish helpline:
0141 959 6363
(Women’s Meeting)
Mondays 6.15-7.45pm
Tuesdays 7.30-9pm Helpline:
0300 999 1212
10am – midnight
Sundays 3.30-5pm
24hr helpline:
0300 111 7777


Crew don’t run these meetings – we just let these independent community groups use the space and have added the timetables to help you find out when they run and who to contact if you have any questions about them.

The fellowship meetings and 12-step programs are free to access and may be helpful for anyone hoping to follow a set of guided steps towards recovery.

Are you part of a fellowship or other meeting?  AA, CA, NA, CoDA and SMART recovery groups all offer online options. Looking for your closest meeting in Edinburgh? The Arc recovery app offers support to those in recovery, helping them to track progress, boost motivation and link to the recovery network in Edinburgh.

Recovery can look different for everyone and if these groups aren’t what you are looking for you might find support in the Scottish Drug Services Directory or from one of our services.

If you are interested in finding out more about the hire of our space for a regular or one-off meeting please get in touch through our website, by phone or email

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Want to chat?
Text 07860047501